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Revised Content:
Product Description: Precautions and Troubleshooting for Simyke Baby Monitor
The Simyke Baby Monitor defaults to VOX (Voice Activated) mode, which conserves power. When no sound is detected, the display will turn off to enter power-saving mode, and when sound is detected, the display will light up to remind you.
Tips: When you first receive the monitor, it may be in the VOX power-saving mode. This is not a sign that the baby monitor is broken. If you don't prefer this function, you can manually cancel it.
FAQs & Troubleshooting:
Confirm proper installation: Ensure the power supply is securely plugged in. Use only the Simyke-provided power adapter, and make sure the electrical outlet is working and not controlled by a wall switch.
Ensure the parent unit and baby camera are turned on, and the blue light on the back of the camera is illuminated.
The parent unit may be too far away from the baby unit, or other equipment in your house may be affecting the connection. Try placing the parent unit at least 3 feet away from WiFi devices, including laptops, smartphones, router, tablets, and other WiFi streaming devices. Experiment with the placement of the parent unit to find better reception, but keep the units at least 3 feet apart.
Try resetting the parent and baby unit: a. Disconnect the power to both the baby unit and parent unit. b. Wait approximately 15 seconds. c. Reconnect the power adapters to the baby and parent unit. d. Wait one minute for the devices to reconnect.
Noise, static, and other erratic performance may be caused by nearby electronic equipment and other cordless devices using the same frequency. Separate your baby monitor from these devices as much as possible.
Unable to scan QR code to connect to the network: - Ensure the baby camera is properly plugged in and turned on. - Check if the baby camera is in the network Pairing mode. - Verify that the app can generate the correct QR code screenshot. - Confirm the camera prompts successful code scanning. - If the camera cannot read the QR code, investigate the specific issue. - Ensure your router is a 2.4GHz frequency band (the monitor does not support 5GHz WiFi).
If the baby camera can scan the code normally but cannot connect to the network, confirm the router is 2.4GHz, and the phone's QR code is correct. If the code scanning timeout persists, try restarting the baby camera and re-entering the Pairing mode to scan the code.
What's in the Box: - 1 x Baby Camera - 1 x Baby Monitor - 1 Set Power Adapter - 1 x User Manual
Warm Tips: - Simyke baby monitor only supports 2.4GHz WiFi, not 5GHz. - If your home WiFi is only 5GHz, please consider a different option.
The revised content maintains the original meaning while enhancing the reading experience through improved sentence structure and organization. The word count is within the 500-word limit.
product information:
Attribute | Value | ||||
---|---|---|---|---|---|
indoor_outdoor_usage | Indoor | ||||
compatible_devices | Tablet, Smartphone | ||||
power_source | Battery Powered | ||||
connectivity_protocol | Wi-Fi | ||||
controller_type | Display & APP | ||||
mounting_type | Wall Mount,Horizontal placement | ||||
video_capture_resolution | 240p | ||||
color | White | ||||
number_of_items | 1 | ||||
included_components | 1X baby camera, 1X parent unit (display), 3X power adapter, 1X user manual | ||||
number_of_channels | 2 | ||||
wireless_communication_technology | Wi-Fi | ||||
form_factor | Dome | ||||
installation_type | Wall-Mounted, Horizontal placement | ||||
night_vision_range | 3 Meters | ||||
frame_rate | 10 frames_per_second | ||||
material | ABS+PC | ||||
batteries_required | Yes | ||||
focus_type | Auto Focus | ||||
field_of_view | 105 Degrees | ||||
low_light_technology | Night Color | ||||
room_type | Office, Bathroom, Living Room, Bedroom, Nursery | ||||
video_capture_format | H265 | ||||
specific_uses_for_product | Baby monitor, Home use | ||||
unit_count | 1.0 Count | ||||
international_protection_rating | IP65 | ||||
control_method | App | ||||
package_dimensions | 5.51 x 4.41 x 4.29 inches | ||||
item_model_number | BME28-2 Baby monitor | ||||
batteries | 1 Lithium Polymer batteries required. (included) | ||||
material_type | ABS+PC | ||||
additional_product_features | Baby monitoring | ||||
style | BME28-2 | ||||
item_weight | 1.28 pounds | ||||
country_region_of_origin | China | ||||
customer_reviews |
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best_sellers_rank | #8,732 in Baby (See Top 100 in Baby) #107 in Video Baby Monitors |
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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